{"id":11426,"date":"2024-08-30T16:07:20","date_gmt":"2024-08-30T16:07:20","guid":{"rendered":"https:\/\/www.investcapetown.com\/?p=11426"},"modified":"2025-11-07T12:30:37","modified_gmt":"2025-11-07T12:30:37","slug":"ease-of-doing-business","status":"publish","type":"post","link":"https:\/\/www.investcapetown.com\/pt\/why-cape-town\/business-essentials\/ease-of-doing-business\/","title":{"rendered":"Facilidade de Fazer Neg\u00f3cios"},"content":{"rendered":"<h2><span data-contrast=\"auto\">Ease of Doing Business<\/span><\/h2>\n<p><span class=\"TextRun SCXW107376999 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW107376999 BCX0\">Cape Town\u2019s transformation into a business-friendly hub marks an important milestone in its developmental journey. The launch of its Ease-of-Doing-Business programme is a clear <\/span><span class=\"NormalTextRun SCXW107376999 BCX0\">indication<\/span><span class=\"NormalTextRun SCXW107376999 BCX0\"> of the city\u2019s commitment to creating a conducive environment for businesses and\u202fforeign direct investment in South Africa\u202fto succeed. With a key focus on delivering tangible results, the programme aims to entrench a culture of business-friendliness, <\/span><span class=\"NormalTextRun SCXW107376999 BCX0\">establish<\/span><span class=\"NormalTextRun SCXW107376999 BCX0\"> public and private growth partnerships, and ensure the delivery of quality services. This also means <\/span><span class=\"NormalTextRun SCXW107376999 BCX0\">leveraging<\/span><span class=\"NormalTextRun SCXW107376999 BCX0\"> the latest technologies to improve service delivery on all levels for efficiency. With these measures in place, the city of Cape Town is projected to become Africa\u2019s most\u202fbusiness-friendly destination.\u202f<\/span><\/span><span class=\"EOP SCXW107376999 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img data-opt-id=209946569  fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-5170 aligncenter\" src=\"https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:300\/h:169\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-Journey-Map.png\" alt=\"\" width=\"833\" height=\"469\" srcset=\"https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:300\/h:169\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-Journey-Map.png 300w, https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:768\/h:432\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-Journey-Map.png 768w, https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:960\/h:540\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-Journey-Map.png 960w\" sizes=\"(max-width: 833px) 100vw, 833px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><span class=\"TextRun SCXW243944194 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW243944194 BCX0\">Enhancing Ease of Doing Business<\/span><span class=\"NormalTextRun SCXW243944194 BCX0\"> to Foster <\/span><span class=\"NormalTextRun SCXW243944194 BCX0\">Start-ups<\/span><span class=\"NormalTextRun SCXW243944194 BCX0\"> in Cape Town<\/span><\/span><span class=\"EOP SCXW243944194 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><\/h4>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\"><span class=\"TextRun SCXW256898252 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256898252 BCX0\">The city recognises that many small and informal businesses face <\/span><span class=\"NormalTextRun SCXW256898252 BCX0\">numerous<\/span><span class=\"NormalTextRun SCXW256898252 BCX0\"> constraints when it comes to\u202fbusiness <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW256898252 BCX0\">expansion,\u202fand<\/span><span class=\"NormalTextRun SCXW256898252 BCX0\"> is committed to creating the right conditions for all businesses to flourish. <\/span><span class=\"NormalTextRun SCXW256898252 BCX0\">Since 2016, the city has implemented reform action plans to enhance service delivery, ensure regulatory compliance, and improve the overall ease of doing business for residents and workers, positioning itself on a world-class stage.<\/span><\/span><span class=\"EOP SCXW256898252 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\"><span class=\"EOP SCXW256898252 BCX0\" data-ccp-props=\"{}\"><span class=\"TextRun SCXW248295637 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW248295637 BCX0\">According to the Global Start-up Ecosystem Index 2024, Cape Town leads South Africa\u2019s rankings and has made remarkable progress, jumping 8 spots to rank 128th globally among the top 150 leading start-up ecosystems. Cape Town has <\/span><span class=\"NormalTextRun SCXW248295637 BCX0\">established<\/span><span class=\"NormalTextRun SCXW248295637 BCX0\"> itself as a leading force in Africa\u2019s entrepreneurial landscape, recognized for its innovative initiatives and vibrant business environment that attract start-ups and investors alike.<\/span><\/span> <\/span> <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\"><span class=\"TextRun SCXW248295637 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW248295637 BCX0\"><span class=\"TextRun SCXW81326071 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81326071 BCX0\">This dynamic atmosphere fosters creativity and collaboration, positioning Cape Town as an <\/span><span class=\"NormalTextRun SCXW81326071 BCX0\">attractive<\/span><span class=\"NormalTextRun SCXW81326071 BCX0\"> destination for entrepreneurial talent and investment opportunities. With ever-expanding industries at the forefront of innovation\u2014such as finance, community services, trade, manufacturing, and transport\u2014the city is now recognized as a significant hub for start-ups in Africa.<\/span><\/span><span class=\"EOP SCXW81326071 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><\/span><span class=\"EOP SCXW248295637 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><span class=\"TextRun SCXW89441937 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW89441937 BCX0\">Deliverables for the Future<\/span><\/span><span class=\"EOP SCXW89441937 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/h4>\n<p>&nbsp;<\/p>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><span class=\"TextRun SCXW142672576 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142672576 BCX0\">We believe that businesses and the entrepreneurs who start them are the lifeblood of any thriving society. They are the producers, innovators, employers, and service providers that grow economies and lift people out of poverty and into opportunity.\u202f<\/span><\/span> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><span class=\"TextRun SCXW227793512 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW227793512 BCX0\">We believe that to truly support businesses, we need to ensure that our people, processes, regulations, and systems are all geared towards this goal; that they are committed to a journey of cultural change that ensures our city stands out as Africa\u2019s most business-friendly destination.<\/span><\/span> <\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><b><span data-contrast=\"auto\"><span class=\"TextRun SCXW226100988 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW226100988 BCX0\">Ease-of-<\/span><span class=\"NormalTextRun SCXW226100988 BCX0\">Doing-Business Programme Goals<\/span><\/span><span class=\"EOP SCXW226100988 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span>:<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span class=\"TextRun SCXW121639949 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW121639949 BCX0\">Create a culture of business-friendliness<\/span><\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:714,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:357}\"><span class=\"TextRun SCXW101147884 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW101147884 BCX0\">Establish public and private growth partnerships in priority industries or around specific opportunities, and leverage resources to grow businesses in areas where Cape Town is competitive<\/span><\/span> <\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\"><span class=\"TextRun SCXW249086895 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW249086895 BCX0\">Create a sustainable supply of well-positioned commercial and industrial land to develop a quality-built environment that meets the needs of businesses and supports their operations<\/span><\/span> <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:714,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:357}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:714,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:357}\"><span class=\"TextRun SCXW127306640 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW127306640 BCX0\">Delivery of quality services that are efficient, cost-effective, and reliable<\/span><\/span> <\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span class=\"TextRun SCXW166506969 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW166506969 BCX0\">Offer business support services that are readily available across all the city\u2019s business-facing departments<\/span><\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:714,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:357}\"><span class=\"TextRun SCXW37189820 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW37189820 BCX0\">Deliver consistent messaging about Cape Town being Africa\u2019s business destination of choice<\/span><\/span> <\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:714,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:357}\"><span class=\"TextRun SCXW62343058 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW62343058 BCX0\">Leverage the latest technologies to improve service delivery to businesses<\/span><\/span> <\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\"><span class=\"TextRun SCXW43719834 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW43719834 BCX0\">Establish an efficient regulatory regime, ensuring that regulations align with business interests<\/span><\/span> <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:714,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:357}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span class=\"TextRun SCXW110700634 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW110700634 BCX0\">Ensure that business owners receive transparent processes and consistent communication from City officials <\/span><span class=\"NormalTextRun SCXW110700634 BCX0\">regarding<\/span><span class=\"NormalTextRun SCXW110700634 BCX0\"> services, regulations, and their rights, fostering trust and enabling informed decision-making.<\/span><\/span><span class=\"EOP SCXW110700634 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span class=\"TextRun SCXW123039592 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW123039592 BCX0\">Collectively, these aims and aspirations <\/span><span class=\"NormalTextRun SCXW123039592 BCX0\">constitute<\/span><span class=\"NormalTextRun SCXW123039592 BCX0\">\u202fthe city\u2019s ease-of-doing-business ecosystem (depicted below)<\/span><\/span><span class=\"EOP SCXW123039592 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\"><img data-opt-id=1635553418  fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-5197 aligncenter\" src=\"https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:300\/h:169\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-Easiest-Place-To-Do-Business.png\" alt=\"\" width=\"857\" height=\"483\" srcset=\"https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:300\/h:169\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-Easiest-Place-To-Do-Business.png 300w, https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:768\/h:432\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-Easiest-Place-To-Do-Business.png 768w, https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:960\/h:540\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-Easiest-Place-To-Do-Business.png 960w\" sizes=\"(max-width: 857px) 100vw, 857px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><span class=\"TextRun SCXW180067712 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW180067712 BCX0\">The Built Environment Value Chain<\/span><\/span><span class=\"EOP SCXW180067712 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><\/h4>\n<p><span data-contrast=\"auto\"><span class=\"TextRun SCXW179589005 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW179589005 BCX0\">Establishing Cape Town as a world-class city with a business-friendly environment requires focused and transparent measures. The <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW179589005 BCX0\">City<\/span><span class=\"NormalTextRun SCXW179589005 BCX0\"> has implemented a comprehensive set of strategies aimed at fostering economic growth, simplifying processes, and enhancing business competitiveness. These efforts are tracked through key indicators, reflecting Cape Town\u2019s commitment to creating an environment where businesses can thrive.<\/span><\/span><span class=\"EOP SCXW179589005 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/span><\/p>\n<p><span data-ccp-props=\"{}\"> <span class=\"TextRun SCXW204713226 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW204713226 BCX0\">The measures in place include:<\/span><\/span><\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Transferring public land\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><span class=\"TextRun SCXW253358712 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW253358712 BCX0\">Securing land-use rights<\/span><\/span><span class=\"EOP SCXW253358712 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span class=\"TextRun SCXW49321767 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW49321767 BCX0\">Obtaining building-plan approval<\/span><\/span><span class=\"EOP SCXW49321767 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><span class=\"TextRun SCXW181388618 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW181388618 BCX0\">Facilitating wayleaves<\/span><\/span><span class=\"EOP SCXW181388618 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\"><span class=\"TextRun SCXW26287160 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW26287160 BCX0\">Providing electricity<\/span><\/span><span class=\"EOP SCXW26287160 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span class=\"TextRun SCXW253546292 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW253546292 BCX0\">Connecting to the water network<\/span><\/span><span class=\"EOP SCXW253546292 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><span class=\"TextRun SCXW240012892 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW240012892 BCX0\">Acquiring<\/span><span class=\"NormalTextRun SCXW240012892 BCX0\"> a revenue (rates) clearance certificate<\/span><\/span><span class=\"EOP SCXW240012892 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><span class=\"TextRun SCXW120833446 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW120833446 BCX0\">Issuing business licenses<\/span><\/span><span class=\"EOP SCXW120833446 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"9\" data-aria-level=\"1\"><span class=\"TextRun SCXW101431723 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW101431723 BCX0\">Granting informal trading permits<\/span><\/span><span class=\"EOP SCXW101431723 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span data-contrast=\"auto\">Digitisation<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><img data-opt-id=1121172699  data-opt-src=\"https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:300\/h:227\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-DASHBOARD.png\"  decoding=\"async\" class=\"wp-image-5196 aligncenter\" src=\"data:image/svg+xml,%3Csvg%20viewBox%3D%220%200%20300%20227%22%20width%3D%22300%22%20height%3D%22227%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Crect%20width%3D%22300%22%20height%3D%22227%22%20fill%3D%22transparent%22%2F%3E%3C%2Fsvg%3E\" alt=\"\" width=\"899\" height=\"680\" old-srcset=\"https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:300\/h:227\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-DASHBOARD.png 300w, https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:1024\/h:775\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-DASHBOARD.png 1024w, https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:768\/h:582\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-DASHBOARD.png 768w, https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:1536\/h:1163\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-DASHBOARD.png 1536w, https:\/\/mlourzeiexfv.i.optimole.com\/cb:0E_F.e2b\/w:1920\/h:1454\/q:mauto\/f:best\/https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/03\/EoDB-DASHBOARD.png 1920w\" \/>\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"NormalTextRun SCXW9464470 BCX0\">As we track our progress towards becoming the most business-friendly city in Africa, we <\/span><span class=\"NormalTextRun SCXW9464470 BCX0\">remain<\/span><span class=\"NormalTextRun SCXW9464470 BCX0\"> committed to implementing the necessary changes that enable businesses to grow and innovate. A thriving business community is essential to achieving Cape Town\u2019s vision of being a city of hope for all, creating employment opportunities and services that <\/span><span class=\"NormalTextRun SCXW9464470 BCX0\">benefit<\/span><span class=\"NormalTextRun SCXW9464470 BCX0\"> society.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW126558923 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW126558923 BCX0\">For the second edition of the <\/span><\/span><a class=\"Hyperlink HyperlinkGateOff SCXW126558923 BCX0\" href=\"https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/10\/44967-CCT-Ease-of-Doing-Business-Index_interactive.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Ease-of-Doing-Business (EoDB) Index\"><span class=\"TextRun Underlined UnderlinedGateOff SCXW126558923 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW126558923 BCX0\" data-ccp-charstyle=\"Hyperlink\">Ease-of-Doing-Business (<\/span><span class=\"NormalTextRun SCXW126558923 BCX0\" data-ccp-charstyle=\"Hyperlink\">EoDB<\/span><span class=\"NormalTextRun SCXW126558923 BCX0\" data-ccp-charstyle=\"Hyperlink\">) Index<\/span><\/span><\/a><span class=\"TextRun SCXW126558923 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW126558923 BCX0\">, the <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW126558923 BCX0\">City<\/span><span class=\"NormalTextRun SCXW126558923 BCX0\"> conducted a new business satisfaction survey to gather insights from the external business community. This initiative <\/span><span class=\"NormalTextRun SCXW126558923 BCX0\">underscores our commitment to transparency and trust, ensuring that we actively consider the perspectives of business owners. The feedback collected will not only inform immediate improvements but also serve as an ongoing mechanism to refine our services in the future.<\/span><\/span><span class=\"EOP SCXW126558923 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.calameo.com\/read\/0060238766b83c45ba795\" title=\"Read: Ease-of-Doing-Business Index 2025 Volume 3\"><strong>Read: Ease-of-Doing-Business Index 2025 Volume 3<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW256671119 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256671119 BCX0\">Complementing the Index, the <\/span><\/span><a class=\"Hyperlink HyperlinkGateOff SCXW256671119 BCX0\" href=\"http:\/\/dashboard.investcapetown.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" rel=\"nofollow\" title=\"EoDB Dashboard\"><span class=\"TextRun Underlined UnderlinedGateOff SCXW256671119 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW256671119 BCX0\" data-ccp-charstyle=\"Hyperlink\">EoDB<\/span><span class=\"NormalTextRun SCXW256671119 BCX0\" data-ccp-charstyle=\"Hyperlink\"> Dashboard<\/span><\/span><\/a><span class=\"TextRun SCXW256671119 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW256671119 BCX0\">offers <\/span><span class=\"NormalTextRun SCXW256671119 BCX0\">businesses<\/span><span class=\"NormalTextRun SCXW256671119 BCX0\"> and investors a detailed, real-time view of the City\u2019s progress in streamlining processes and improving service delivery. Users can explore key metrics and trends that shape the ease of doing business in Cape Town.<\/span><\/span><span class=\"EOP SCXW256671119 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:360}\"> <span class=\"TextRun SCXW165898700 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW165898700 BCX0\">For a comprehensive view, download the <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW165898700 BCX0\">EoDB<\/span><span class=\"NormalTextRun SCXW165898700 BCX0\"> Index and explore the <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW165898700 BCX0\">EoDB<\/span><span class=\"NormalTextRun SCXW165898700 BCX0\"> Dashboard to gain insights and <\/span><span class=\"NormalTextRun SCXW165898700 BCX0\">monitor<\/span><span class=\"NormalTextRun SCXW165898700 BCX0\"> Cape Town\u2019s business-friendly initiatives.<\/span><\/span><span class=\"EOP SCXW165898700 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><span class=\"EOP SCXW180067712 BCX0\" data-ccp-props=\"{}\"><span class=\"TextRun SCXW215167512 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW215167512 BCX0\">We Mean Business Bill of Rights<\/span><\/span><span class=\"EOP SCXW215167512 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span> <\/span><\/h4>\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW51719177 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW51719177 BCX0\">The We Mean Business Bill of Rights is designed to empower business owners in Cape Town by ensuring fair treatment, professionalism, and transparency in all interactions with City officials. This initiative reflects our commitment to creating a supportive and efficient business environment.<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW61827152 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW61827152 BCX0\">Learn more about your rights and how the City is enhancing ease of doing business by <\/span><span class=\"NormalTextRun SCXW61827152 BCX0\">viewing the full <\/span><\/span><a class=\"Hyperlink HyperlinkGateOff SCXW61827152 BCX0\" href=\"https:\/\/www.investcapetown.com\/wp-content\/uploads\/2024\/10\/We-Mean-Business-Bill-of-Rights.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"We Mean Business Bill of Rights\"><span class=\"TextRun Underlined UnderlinedGateOff SCXW61827152 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW61827152 BCX0\" data-ccp-charstyle=\"Hyperlink\">We<\/span><span class=\"NormalTextRun SCXW61827152 BCX0\" data-ccp-charstyle=\"Hyperlink\"> Mean Business <\/span><span class=\"NormalTextRun SCXW61827152 BCX0\" data-ccp-charstyle=\"Hyperlink\">Bill of<\/span><span class=\"NormalTextRun SCXW61827152 BCX0\" data-ccp-charstyle=\"Hyperlink\"> Rights<\/span><\/span><\/a><span class=\"TextRun SCXW61827152 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW61827152 BCX0\">.<\/span><span class=\"NormalTextRun SCXW61827152 BCX0\">\u00a0<\/span><\/span><span class=\"EOP SCXW61827152 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW108810532 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW108810532 BCX0\">In addition to<\/span><\/span><span class=\"TextRun SCXW108810532 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW108810532 BCX0\"> knowing your rights, businesses can access various platforms to address concerns and seek <\/span><span class=\"NormalTextRun SCXW108810532 BCX0\">assistance<\/span><span class=\"NormalTextRun SCXW108810532 BCX0\">:<\/span><\/span><span class=\"EOP SCXW108810532 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\"><span class=\"TextRun SCXW88592298 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW88592298 BCX0\">Submit complaints <\/span><span class=\"NormalTextRun SCXW88592298 BCX0\">regarding<\/span><span class=\"NormalTextRun SCXW88592298 BCX0\"> the performance or conduct of City officials without fear of retribution. The Ombudsman can be contacted at 021 400 5487 or via email at <\/span><\/span><a class=\"Hyperlink HyperlinkGateOff SCXW88592298 BCX0\" href=\"mailto:om**********@**********ov.za\" data-original-string=\"ObXNki2HNaTUrcPHupDwRw==8e0Hk7HisVDDdWSwRV4AD9HJCIGtqXhjhFx6TF4oA4vL68=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined UnderlinedGateOff SCXW88592298 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW88592298 BCX0\" data-ccp-charstyle=\"Hyperlink\"><span \n                data-original-string='Yk\/CUnSH8Ji0QnkcZ+gzhQ==8e0i6DHydp7bomlnY2qwoMUZR0Dh6nr+lDc3FY1j825wBc='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>om<span class=\"apbct-blur\">**********<\/span>@<span class=\"apbct-blur\">**********<\/span>ov.za<\/span><\/span><\/span><\/a><span class=\"TextRun SCXW88592298 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW88592298 BCX0\">.<\/span><\/span><span class=\"EOP SCXW88592298 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span class=\"TextRun SCXW101957910 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW101957910 BCX0\">Report instances of fraud through the fraud hotline at 0800 32 31 30.<\/span><\/span><span class=\"EOP SCXW101957910 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span class=\"TextRun SCXW110427474 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW110427474 BCX0\">Lodge your red tape issues conveniently at <\/span><\/span><a class=\"Hyperlink HyperlinkGateOff SCXW110427474 BCX0\" href=\"https:\/\/www.capetown.gov.za\/RedTape\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"https:\/\/www.capetown.gov.za\/RedTape\"><span class=\"TextRun Underlined UnderlinedGateOff SCXW110427474 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW110427474 BCX0\" data-ccp-charstyle=\"Hyperlink\">https:\/\/www.capetown.gov.za\/RedTape<\/span><\/span><\/a><span class=\"TextRun SCXW110427474 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW110427474 BCX0\">.<\/span><\/span><span class=\"EOP SCXW110427474 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span class=\"TextRun SCXW187686382 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW187686382 BCX0\">For further inquiries, you can email us at <\/span><\/span><a class=\"Hyperlink HyperlinkGateOff SCXW187686382 BCX0\" href=\"mailto:Bu**************@**********ov.za\" data-original-string=\"fRcpYeEZmqS9IhaaSQzwng==8e0w4Dq+Wb6Iywqqp2eauZ4LyqesACivctdMy8ia205OqKynzrWV8FM3\/L8ltaUHPJc\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined UnderlinedGateOff SCXW187686382 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW187686382 BCX0\" data-ccp-charstyle=\"Hyperlink\"><span \n                data-original-string='Rb\/brxUw4RUjb6ciuurwXA==8e0AX20IgEcayNgqF3cDmklFA1C8GNR7WgJi7NAKr43E0y5JXrn0ajzVZy3LCOBDWBj'\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>Bu<span class=\"apbct-blur\">**************<\/span>@<span class=\"apbct-blur\">**********<\/span>ov.za<\/span><\/span><\/span><\/a><span class=\"TextRun SCXW187686382 BCX0\" lang=\"EN-ZA\" xml:lang=\"EN-ZA\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW187686382 BCX0\">or call 021 417 4043 during business hours (8:00 \u2013 16:00).<\/span><\/span><span class=\"EOP SCXW187686382 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ease of Doing Business Cape Town\u2019s transformation into a business-friendly hub marks an important milestone in its developmental journey. The [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":10575,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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